1.What’s your name & Your Company Name: My name is Mischelle Martell, and my company is The Soap Opera
2.Why did you decide to go into business? I was already in business, making handcrafted jewelry. I own a brick & mortar store and, as I love all things handmade, I decided to give
soap making a try, not only for myself, but to add something new and special to my selection of gifts.
3.What was your motivation? I bought my first bar of handmade soap several years ago after a friend of mine explained how handmade soap could help the dry patches and excess oil my face – as well as my rough, dry skin in
general. I bought a bar and instantly noticed the difference. My face was not longer oily or dry, the rough patches on my arms and legs were soft and silky…I was hooked! Immediately I looked into
making my own soaps…and my love of soaping just blossomed from there.
4.How long have you been in business? I have been actively soaping now for 3 years and have been in the business of handcrafted items (jewelry and gifts) for 14 years.
5.What products do you make and sell? For bath & body: cold processed soaps, lotions, body butters, bath bombs, shampoos & conditioners, room & linen sprays, bubble bath, carpet powders, lip balms, perfume oils, body mist sprays, clay
facial masks, a “WEN” type cleansing conditioner, tub teas, container candles, and more.
6.What are your business goals? Running a profitable organization, increasing my staff, giving my customers the assurance that my company is easy to do business with and
improving customer experience, launching new products, becoming more efficient in business operations, growth (I plan on moving to a larger store within the next 2 years).
Your Website: https://www.etsy.com/shop/TheSoapOperaSoaps
Facebook page: https://www.facebook.com/TheSoapOpera.soaps