Posts Tagged ‘customer loyalty rewards’

How to Save Money with Reward Points

Monday, June 24th, 2013

fragrance oilsNatures Garden offers a great program for our customers.  By becoming a registered user, not only will you be saving time with each order that you place, but you could also be saving money!  With Natures Garden’s Loyalty Reward Points Program, you earn points with every completed order, product review, or refer a friend.  It is super easy to join, free of cost, and also allows you to bank your reward points until you choose to use them.  Hello, do I see a savings coming your way?

How do I qualify for the Loyalty Rewards Points Program?

A:  In order to start earning reward points, all you have to do is become a registered user.  Simply click on “Register & Start Earning Award Points”, fill out the information and that is it.  Plus, just for signing up, you receive 2 reward points to get you started.  Many people have concerns about sharing information with online companies.   We also understand your desire to keep personal information just that, personal.  However, our system can only track, assign, and apply point for users who are registered.  Rest assured, however, that we do not sell, rent, or distribute customer information to any third party.

How do the Reward Points accumulate? 

A:  For every dollar that you spend while logged into your account on Natures Garden products, you earn one point.  The more products that you purchase, the more points you earn.  If an order is placed as a “guest” or through Paypal Express without logging into your Natures Garden account first, you will not earn any reward points for that purchase. Another way that you can earn reward points is by posting product reviews while logged into your Natures Garden account.  If you share your thoughts on Natures Garden products that you have purchased, you have the potential of earning 1 point per review.  We encourage the sharing of the pros and cons with other Natures Garden shoppers.  When your review gets posted, the point you’ve earned is banked.  Please note:  There are several things that will prohibit the posting of your review.  You can only review an item once.  You must submit your name, even if your review will be posted anonymously.  You must rate the item between 1-5 stars.  Including websites in your review is strictly prohibited and will result in the deletion of your review immediately.  As well, another way to earn rewards points is any time you refer a friend to Natures Garden, you will receive 2 points for each register user that places an order with us.

So, what do the reward points mean?

A:  For every 100 reward points that you accumulate, you may receive $1 off your next purchase with Natures Garden.  Reward Points will never expire, so you can bank them until you are ready to use them.  Some of our customers choose to use their reward points each time they place an order.  Some of our customers do not use their reward points until they have several dollars in savings.  It is all just personal choice.

How do I view my accumulated points? 

A:  To view your current point balance, click on the “My Account” link at the top of the screen.  Log into your account.  Your point balance will appear on the first page.  Please note when you earn reward points on your purchases, these reward points will not show up in your account until you have paid for your order, and your order is shipped.  Once your order is shipped, your reward points will show up in your account, and can be used on any upcoming purchases with Natures Garden.

If I return an item, will points be deducted from my account?

A:  Yes.  The points earned for the purchase of an item are deducted if the product is returned.

How do I redeem points I’ve earned?

A:  Redeeming points is as easy as earning them.  Just shop as you normally would.  Make sure that you are logged into your Natures Garden account or if checking out by using Paypal Express, log into your Natures Garden account first.  During the checkout process, you’ll see an option to apply your points to the current order.  Check the box and the discount will appear on the emailed receipt that you receive.  Loyalty Reward Points can not be redeemed for cash.

I would like to apply my reward points to my order, but I forgot to click the box before I confirmed, is there any way I can apply them now? 

A:  We are unable to apply point discounts to orders after they are submitted to Natures Garden for processing and shipment.