Handcrafted Spa Products
2. Why did you decide to go into business? What was your motivation? How long have you been in business? I began making natural bath products for my family in 2000 when my allergies were so bad that I just couldn’t find great products “on the shelf.” In 2002 I was let go from my main job at an Advertising Agency and that’s when I decided to turn my hobby into a business.
3. What products do you make and sell? Over these 10+ years we’ve sold a variety of bath/body products but finally realized the importance of simplifying. My husband calls this my “Gordon Ramsey Kitchen Nightmares’” problem of trying to carry too many products and scents to try to satisfy too many customers, like failing restaurants on the popular tv program. When chef goes to a restaurant that’s failing and finds a menu book of 100+ entrees and freaks out. Over the last 2 years we’ve tested out various fragrances from Nature’s Garden and settled on 9 main fragrances to simplify our Retail Line. We offer Scrubs, Lotions, Wash, Bombs & Salts in our main line plus some balms and specialty products. Our wholesale line of bulk professional products for spas’ use, allows for customization which we also depend on Nature’s Gardens vast inventory
4. What are your business goals? Balance. Yes this sounds odd. When I first started the company over 10 years ago it was all about acquiring accounts and completing sales. That’s all fine and good until you wear yourself out. Our first wholesale account was MGM Properties in Las Vegas and I was working over 18 hours per day the first few years. I’m also a Fitness Instructor and at that time was also teaching up to 11 classes per week…with no problem! Because I didn’t keep my business/health/family in balance I suffered physically and wore myself out. Now I have a new perspective on “Success”. We’ve taken the first step in simplifying our main line, revamping our most popular products and next we’ll be enhancing our wholesale program. Success now means happy customers with happy AND healthy company owner!
5. What are some products you use from Natures Garden; what are your favorite products from Natures Garden? We use a variety of fragrance oils for our main retail line but also maintain staple fragrances for our bulk professional line. We have begun to focus on Custom Products & Private Labeling options and we couldn’t do this without the dependability of NG’s vast inventory of fabulous fragrances!
Your Website: www.body-systems.net
Facebook page: facebook.com/BodySystemsSkinCareCo